Vocal Light TestFlight soonVocal Light support
Setup help, troubleshooting, privacy requests, and a direct contact path for Vocal Light version 1.0.
Quick answers
Open Legal & Privacy in Vocal Light and confirm microphone processing is allowed. Then check iPhone Settings > Privacy & Security > Microphone. Microphone features remain off until you start Sing or range measurement.
Confirm the headphones are selected as the iPhone audio output and keep the read-only iPhone volume at 50% or below. After connecting or changing a route, tap the reference note or chord again.
Vocal Light stops its generated playback when iOS reports an iPhone volume above 50%, when the app becomes inactive, or after certain route changes. Lower the iPhone volume, return to Vocal Light, and tap the reference again.
Keep the iPhone closer to your mouth than the instrument. This mode is accompaniment-aware practice, not guaranteed source separation; it can follow the instrument, choose a wrong octave, or miss a note.
Pitch and range results are estimates. Check the octave, repeat a comfortable note, enter your range manually, or use Full Reset. Never force a note to satisfy the display.
Open Legal & Privacy and choose Clear Saved Practice Data. Delete the app to remove the remaining local app container, including device-local acceptance history.
Contact
Include your iPhone model, iOS version, Vocal Light version, connected audio route, and the steps that produced the issue. Do not send recordings or sensitive health information unless specifically requested.
If you email support, the message and information you choose to include are processed by your email provider and Vocal Light’s email provider, not by the Vocal Light app. They may be retained as reasonably needed to answer, document, secure, or comply with legal obligations concerning your request.
For a privacy request, use the subject Privacy Request. For a consumer health data request, use Consumer Health Data Request. For an appeal, use Privacy Appeal.